At Cosmo Hotel, a perfect choice among other Hong Kong boutique hotels, we believe great service and good value of money reside in a hassle-free stay and it starts from the very moment you book with us. To save you time and assure you that your every booking made on www.cosmohotel.com.hk is the best available on the net, we are delighted to offer you our “Best On-line Rate Guarantee”. Should you find a lower rate anywhere online, we will match it and give you a further 5% discount.
If you find our hotel is available at a lower rate on the net (“Competing Rate”) than the one you reserved through www.cosmohotel.com.hk (“Original Rate”), view our terms and conditions and submit a claim form. Submission of the claim form must be completed within 24 hours of the Original Booking made.
Cosmo Hotel will within 24 hours verify if the claim is valid and the Competing Rate will be honored accordingly plus a further 5% discount from us.
Other rates excluded from the Lowest Rate Guarantee program includes: